Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item that has a seal that has been broken is not eligible for return.
To complete your return, we require a receipt or proof of purchase from our website. You will need to provide that digital receipt in order to process your return. If you purchased from a retailer, please return your item to them.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 to 5 days. Please keep in mind that your money may not show up for an additional 5 to 10 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 398 Fitzgerald Hwy, Ocilla, Ga 31774.
To return your product, you should mail your product to: 398 Fitzgerald Hwy, Ocilla, Ga 31774.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at email@example.com or call 912.549.7083 for questions related to refunds and returns. Please include your digital receipt from your order on our website when reaching out.